Source Music takes action to restrict LE SSERAFIM's WeVerse DMS, after malicious messages cause 'emotional distress to one or more members'

Source Music has just announced a major change to LE SSERAFIM's WeVerse.

On March 15, LE SSERAFIM's agency Source Music officially announced that they would be restricting WeVerse DMs for certain users. The company stated that recently, malicious messages had been sent to the members of LE SSERAFIM, causing multiple members to experience emotional distress.

Source Music warned users that if malicious messages are sent to LE SSERAFIM in the future, it will result in a permanent ban for those users.

Source Music's official announcement:

"Hello.

This is SOURCE MUSIC.

Thank you for your love and support for LE SSERAFIM DM.

We have recently found instances of malicious messages that violate our community guidelines on Weverse DM, which should be a platform for positive interaction, causing emotional distress for one or more members.

To address this, SOURCE MUSIC will immediately restrict DM access for users who sent these malicious messages.

Sending messages that cause direct psychological harm to artists on Weverse DM, or violating the Paid Service Terms and Conditions and the Service Operation Policies in any other way, may lead to permanent restriction in using the artist's Weverse DM service.

If your access to an artist's Weverse DM is permanently blocked, we will notify you and provide details via the Weverse account email you used to subscribe to the DM service. Please check your email if you experience any issues using a specific artist's Weverse DM.

If similar violations of these guidelines are found in LE SSERAFIM's Weverse DM, we will restrict access without warning and notify the user individually by email.

For more details on the permanent service usage restrictions, please refer to the announcement below.
· Updates on Weverse DM Service Usage Restrictions (March 27, 2025)

Weverse DM will continue to make every effort to provide a safe and enjoyable communication platform for artists and fans.

Thank you."

Meanwhile, LE SSERAFIM is set to make a comeback this April, returning after six months.